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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6998 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 6,998 reviews
  • Rated 5 out of 5 stars

    Best Buy got best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful especially when some malfunction happens shortly after purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing is better than the piece of mind that Geek squad gives you for your purchases. It's worth the small fee to be free of worries.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Don't leave your store without it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is what the world needs to succeed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend ALWAYS getting the geek squad protection. It has saved us so many times with so many items! Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to have if you are worried about defects --------

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the safety of knowing if anything happens we are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a replacement no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection when I purchased year later it started leaking took it to the store got a new one no problem. Wish it was easier to call the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PLANS ARE GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REPLACEMENT PLANS ARE GREAT NO WORRIES ABOUT YOUR ITEMS GETTING BROKEN

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids will also use the blender I purchased this service plan for, and I'm sure it's only a matter of time before they break it. That's worth it to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to use any warranty I’ve ever purchased. Is this money down the drain? I guess time will tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection for $9 if needed with Total Tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for $9 dollars if needed with Total Tech. Have not had to utilize the new protection process yet, but may rate a 5 star should I need to exercise the protection. It is better having the protection with Total Tech. I do not pay unless I need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months and this is ready to return, the expresso part makes this loud horrible rattling sound and it started to smoke. The American coffee side makes a loud noise and then suddenly it sounds like a whisper then back again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me with a recalled item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always efficient helped me with an item that I purchased which so happens to be recalled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i didn’t use the geek squad yet but i was pretty convinced to buy it with almost everything i buy coz if something happens you can replace the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good to buy the guaranty extension for everyone that you buy in Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy the protection plan when I can, have needed to use it on occasion. Any Returns have been hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantía efectiva

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me hicieron válida mi garantía sin ningún problema vale la pena comprarlo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for most items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection if my device fails. not for everything i buy but for certain items this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grand Concept for investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use this service yet. But I think it's a grand idea. Thanks for offering such an offer of help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for all electronics. They have been very helpful with all my electronics purchased at Best Buy.

    I would recommend this to a friend