Customer Ratings & Reviews

The geek squad service was great! It was good that I didn't have to use it but it does provide peace of mind if a device doesn't work as its supposed to.

Great item. Best Buy is a very cool place to shop.

I like to buy extra protection. Give you a peace of mind

Up to now every time I bought something which I buy everything through Best Buy, all services from sales to delivery, installation, and repairs all were done perfectly. Last time I had a problem with my coffee machine and they just checked it and gave me a best buy card all money returned which I used for a new dishwasher. Thank you and please keep up the good service…

If I see a certain percentage of reviews for a small appliance or item mention early failure or breakage, I add this on. I've used it twice for hassle free replacement. I don't have experience with having Geek Squad try to repair an item like they would on a large appliance or major electronics so this review is on small items.

Always get the warranty for expensive appliances and high-end things.

The Best Buy replacement program is the best - no questions asked . I had a Oster food processor which had stopped working and had went to the service center to get it looked at. They were quick to check it and mention they will refund the full amount since it would be not worth to repair it .

Knowing that I am fully covered is one of the best things ever.

I almost always purchase the extended warranty for piece of mind.

I almost always purchase the extended warranty for piece of mind.

Everything I buy I always keep it protected. Trust me you want too

Awesome. It works for me perfectly please buyt it.

Bought for an oven roaster which broke about a year after purchase for no reason, just suddenly stopped working and was able to get a full refund, the prices went up so it was hard to get similar priced oven but refund is better than nothing

Yeah, don’t settle for less—this is a no brainier. Basically you might lose money or save money. Basically, buy this product and don’t lose money.

I dont Usually purchase the extra Protection it usually seems To run along with same lines as the warranty and I already get extra warranty using my visa BUT...none of that covers "Accidental"! Absolute must have for me You be out of your mind not to get it My son just purchased the new Xbox one s Series Best Buy has been out of it So he wanted to go to Target but I made him wait and hunt page for it to come back in stock Just so He could get The geek squad protection and he only had to wait 2 days and got it cheaper

Great products Never regretted buying it yes yes

A must with any machine you buy from there. I should have done it years ago, I would have saved money, headaches.

Always a great buy if you just are unsure of a product or warranty, especially if it was maybe refurbished

Just purchased and still loving it! Simple and easy just lime my parents and grandparents! Don't complicate what isn't broken!

Excellent customer service needed to do something called me for permission and got it done