Customer Ratings & Reviews

I love the peace of mind of the geek squad warranties! I can let my kids play with things, and know that if the item just stops working after a year or so, I can just bring it in and get a gift card to buy a replacement item - this is one of the main reasons I choose Best Buy over Amazon

Great products great price I like my products very much

you can walk into any Best Buy store. They be able to help you out right away excellent customer service. They also do a home service for your electronics and you can also give them a call and talk to them fantastic way of dealing with technical support.

I often struggle with "should I or shouldn't I" purchase a service agreement or extended warranty. If I ever need it, will I really get what I think I should have (i.e. repair, replacement, no hassle). I have purchased agreements from Best Buy in the past and am pleased to say service agreements are easy to access and they always stand by their word.

Good thing I got this! Thank you for honoring it. I appreciate the service.

Your team is very through, polite and quick to resolve issues. Thank you

I must say, Geek Squad coverage is probably the only insurance worth purchasing for any small appliance. I personally get it with and item over $200 in value. I never have issues with best buy returns or exchanges during the coverage period.

Returned Bella Pro Airfryer that failed after 28 months. Purchased Geek Squad 2yr Service warranty. Full refund for dead product no questions asked.

I’ve had this air fryer for over 1 1/2 years. It’s been great. I use it every single day. The rubber stoppers for the basket degrade very fast. But other than that, it’s wonderful!!

Is better than the Keurig works perfect my wife love it

I purchased the Geek Squad Service and had my electronics fixed or replaced without problem. Definitely recomwnd ti buy it is with every penny.

This is great service! I really like the convenience.

Super easy and streamless, the nice gentleman was able to do a replacement within minutes and found a replacement for us. Will always be going to geek squad whenever needing help fixing an issue woth an item from best buy. THANK YOU!

Service for returning my item of two years was Awesome!

Geek Squad is the best. The agents are always able to provide an answer for all my questions and concerns.

A Geek Squad service plan is a must buy with major appliances and electronics, phones, etc. Most products are known to break down quickly so having a service plan is a necessity with product quality these days.

No issues with a faulty return. No hassle. They are good at giving you the same or better options for replacement.

Replaced my Keurig coffee pot. Great for all week for on the go coffee with the pods. On the weekend its great for making a pot of coffee.

WORTH THE MONEY!! They will replace any broken item, it is absolutely worth purchasing for the peace of mind.

I purchased this extra Geek Squad warranty for a coffee maker, around 4 weeks of use the carafe got broken, I called BestBuy they said bring the whole coffee maker back in, I did and they sent me out the door with a brand new one, not a question asked, the warranty I purchased was $19.99 and a new carafe would have been $25, so it paid for its self