Customer Ratings & Reviews

Very good CS and really easy to use. Most items are 100% covered. I have used it for appliances and electronics.

Love it! Fast and easy to use, makes a great cup every time. I use both the Nespresso pods and custom grounds. Question section for this product describes workaround for initial setup trouble.

Love then..had to replace modem because it got hit by lightning and the process was so easy and simple...would recommend

Geek squad Service is the best! And they stay in contact with you the whole way through.

There's Nothing like having insurance when things don't go just right or break down. We all can agree on that!!!

I got this on my coffee maker -- they have a tendency to die me every few years and Best Buy always replaces it.

This is a great device easy to navigate at every location

Great service from best buy my favorite store to buy my stuff thank you.

I always purchase the Geek Squad service for higher ticket items. Helps to know I can fall back on it if needed, but Best Buy has stood by their products for years.

Exchange made easy no hassle 10/10................

Exchange made easy no hassle 10/10................

I had to do a claim because the door on air fryer broke. And I was givien the credit right away and was able to pretty much do an exchange. Awesome and quick service.

I normally don’t purchase the geek squad extended warranty but it has come in handy with my fridge and the ice maker. Has it replaced 3 times and all 3 times was at no charge because of the extended warranty.

Fixed my computer issues. Dropped off computer for in store repair. They were quick and complete repair done and resolved computer problems.

We love it my son has become more independent and make dinner more often

Love the product and would have given 5 stars however, the food tray was not in my box and I was told by Insignia customer service,to go back to the store to make my concern known. I am not able to travel at this time due to a disability, therefore I had to take a loss because although I provided the date and proof of purchase. Hopefully some one will reach out to me.

Just got it in case of anything comes at a really good price so can’t complain they helped me out good

Geek squad protection is a must for all Best Buy products it means no reason to pay double when inevitably something doesn’t work

Quick and easy to replace my dying air purifier. Would recommend and buy again.

Awesome service awesome job great customer service