Customer Ratings & Reviews

To protect against scratches, if anything could go wrong without the screen protector, my wife would find away by accident. Now it's covered. Great warranty!

Te agent helps me to decide for a better plan on my Samsung watch

I ended up getting the largest version of this watch, and i find it to be very comfortable. . I use it everyday and seems to be holding up well. Im a nurse, so im continuously washing my hands and getting rhe watch wet. Its held up nicely

Geek squad service is very good. Would recommend to everyone

As I had to utilize the warranty for my smartwatch, I found it peculiar that I still had to pay a fee despite having already paid for the item. While I'm grateful for the warranty that allowed me to replace the faulty product, it seems counterintuitive to charge a fee for something that should have been included in the original purchase. I believe this is something worth looking into to ensure that our customers are receiving fair and transparent treatment.

Excellent warranty service. I arrived with my broken equipment and they carried out the warranty process quickly and safely. From there, I have secured all my Apple equipment with them.

Software is excellent. Love the bezel and how I can move through different apps smoothly. Only downside of a Galaxy watch is that I have to have a Samsung phone to monitor my blood pressure. Other than that, it's an excellent watch

Is what a real piece of mind. Never have to worry about breaking it.

Covers everthing i was wanting In a warranty. Would recommend

I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

It’s good in case of a accident or defective product.

These headphones are great! Love the way you can adjust the bass!

I purchased this 2-Year Accidental Geek Squad Product Replacement plan on a whim because by the time I'd saved enough to buy the product I wanted (a Fitbit Aria), it had gone on sale and the price equalized out. Plus, there had been some rumblings on longevity of the device. And while I had initially I forgotten about it, I fortunately had to buy something else and happened to see the active warranty. So I took it in. No muss, no fuss, Best Buy replaced it.

always get the extra coverage. it is definitely worth it

These guys are THE BEST!! Having this protection for the year is great. I've taken my computers to have them cleaned and they did a phenomenal job each time, not to mention with a computer that was 2013 old. One computer I forgot the passcode and they were still able to bypass it and get it cleaned for me. I'll be subscribing again, not to mention you get FREE computer protection when you buy this protection. Win, Win.

The Moto 360 rounded design has become my favorite over the traditional square/rectangle design most other smart watches have. My favorite feature is that it has support for iOS so I can use it with my 6 Plus with the main features this watch has to offer. (Unfortunately it will require you to connect to an android device to set up but will not be needed once set up is complete.) Its affordable and looks great.

The option to purchase the warranty is a plus!! Any problems with it, has always been resolved!! No problems with the watch

I always buy the protection for things that I get for my boyfriend. He works construction and some things don't hold up as well when they are out in the sun for long periods of time. With a watch, protection was a must. Best Buy makes it so easy with this protection that I consider it with every purchase, regardless of who it is for, and buy it for more than half of said purchases.

I almost always buy warranties with big purchases, but have never had an easier time with getting a replacement. I brought in the defective product, they took a look at it, had me get a new one off the shelf and in less than 15 minutes I was out the door. I also had lost the receipt but they were able to find all my information using my address. I would be tempted to pay slightly more for a product just because of the ease of replacement with their warranty!

Good!!!!!???????!!!!!!!!!!!!!!???!!!!!!!!!!!!!!!????