Customer Ratings & Reviews

I have this coverage on my Samsung watch. I work as a nurse so it's nice being able to exchange my device when I think it is acting up or what ever issue i feel it has.

Gift for my daughter, great she hardly ever takes it off

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

I love having the option of purchasing accidental protection makes me feel like best buy really stands behind their customers to support them in the event of an accident.

Best service contract around and Geek Squad has always taken care of me.

Guess if it broke i would take the thing to geek squad and they can fix it.

works good ###################################################################

I encourage everyone to purchase the protection plan as it has proven beneficial to me on many of times. Small price to pay and you can have the ease of mind with B.B. guaranteeing to stand by the products they sell.

When your watch stops working take it to best buy and they will take care of you. Never have issues with this service.

Even though Samsung no longer repairs this watch, the Geek Squad gave me credit for the newer model. Very pleased. No questions asked.

Best Buy's Protection Plans have never failed us! We have had to exchangea couple of items over the past 11 years, no problems *ALWAYS PURCHASE THE PROTECTION PLAN* Best Buy is only place we will purchase high quality electronics!

Great service I would highly recommend to anyone looking for this type of service for their smart watch ADH or covers accidental damage and you will either get same as replacement or what you paid if this were to happen to re select!

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

I can’t tell you how important it is to buy this protection plan on items you may need to replace! It’s cheaper to buy this then it is to replace an item! I had to have my printer replaced and I had no issues at all!

[Employee of bestbuy] Good acccesory to have hands free. Easy to customize that other brands don't allow. Custome ring tones and sounds. And all the watch faces you could find

Always love the peace of mind that I get from having Geek Squad protection. Almost always purchase this option when buying things from Best Buy.

This sets up a bit higher on the wrist because of the heart rate monitor. So I was glad that I got the warrantee in coverage in case I hit it on things because I plan on wearing it every day and I wanted to protect my investment

I buy mostvof my electonics from Best Buy because of the Geek Squad service contracts. I have never been disappointed in the service they provide, when needed.

Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.