Customer Ratings & Reviews

So I bought a Fit bit and I also bought the two year protection plan. I usually don't buy extra warranty plans but I did with this. Glad I bought it because my fit bit fell apart and Best Buy exchanged it for a brand new one.

The service that I see that could offer is really nice and they are so helpfull and patience

The Geek Squad protection plan ensures replacement for damage products. I personally find the Geek Squad to be more accommodating than the product‘s company warranty support staff!

they took my call. Told them what was wrong. Then they said no more. Took care of my issue. I was on the phone for about 25m.

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

I purchased the extra protection plan for my gear s3 smart watch. I have not had any accidents so I have not had the opportunity to use it, but it does gives me piece of mind knowing I'm covered in the event of an accident.

Very good co.panie was there when i changed my new galaxy watch 6

Not used the service on this watch, but you’ll have great maintenance

[Employee of bestbuy] Great wearable protection would recomend 10/10. Thanks

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

love having the added protection, if something was to happen to my ring

I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

They were very helpful when I cracked my watch. Gave me a gift card to replace it.

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

I've kept Geek Squad Service plans for years and find them worth the price.