Customer Ratings & Reviews

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

Excellent coverage and no problem getting the item replace or money back

I’m clumsy. I drop things all the time. I remember losing my phone so i attempted to use my tablet for music. Well it fell off the bathroom sink and totally cracked all over. Best Buy replaced it not charge!!!!

I can always count in Geek Squad when something is wrong with my product!

I love my Galaxy watch 4. I moved to this from the Galaxy active. I just wish there were more watch faces to choose from. Maybe down the road.

Great customer service the best dont forget to add protection plan,its totally worth it.

The Best Buy warranty is a definite for any product. I have used it once before to repair a microwave. The parts were shipped to the house prior to the Geek Squad arriving, so the microwave was repaired in one visit.

Great quality, perfect size. Havent had any problems with it at all. Was a gift for my husband and he loves it

This extended service plan saved me a lot of money by fully crediting me back payment when my Garmin stopped working for no apparent reason.

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

The best service of any type, very attentive to your needs and quick solution.

The extra protection is worth the money for accidents and damage to a expensive device.

Always get this product. I have never regretted getting it and have had occasion to have to use it on other products and they did exactly what was PROMISED every time.

I had to replace my Fitbit around 3 times and they gave me a new one every time. Also if it is broken and you are wanting to upgrade they will give you what you paid for it and put it towards something else.

Best protection plan ever, easy to use and no questions asked when claiming a protected device.

The lady was so nice and caring my expectations she told me all I need

I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.

Awesome Geek Squad Service. They are always available when needed.

I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend

Gotta have Geek Squad Protection plans on everything! So worth it. Especially things like this Kindle Fire tablet or anything with a screen since the protection plan covers accidental damage also!!