Customer Ratings & Reviews

This watch does everything I wanted it to do and more. Highly recommend it.

Always willing to help when something is wrong. Wouldn't go anywhere else!

Geek Squad protection plans are a must on all of my electronics. Best Buy has an exceptional customer care on all of its products.

On almost all electronic purchases we make at Best Buy we opt for the extra protection. We have used this program may 2-3 times and the employees are always so accommodating and helpful.

What a Great service just like at work they are easy to call and get questions asked about phone, computer and other technology Great Peace of mind!

Such a great team. I love to see this. What a wonderful group of people

Great value for the price. I'm really rough on my watches so this gives me some peace of mind

Geek squad works well with Samsung to answer any questions

I've always paid the extra to get Geek Squad. Tech stuff can get pricey and i like that they can help when i need it

Extends the warranty! Good, since FitBit products usually last under 2 years before some damage happens. Appreciate paying a little extra for damage I might cause that Best Buy will cover!

This is so good to have. i have this on all our watches. inly had to use it twice and it was a huge save.

The Geek squad protection plans are the best. very easy to work with and amazing customer service/satisfaction. I had to return my fitbit and it was a very easy transaction... highly recommend it.

Probably one of the smartest choices I made this year. My Fitbit Charge 2 wristband broke after 5 months of use. Brought it back to the store and it was replaced with no questions asked.

This is a must if you don’t want to worry about issues with your watch. Haven’t needed yet but glad I got it.

Always helpful and understanding. It's a service you can rely on.

That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

Great opportunity to have good insurance on products

Excellent protection plan is the best in the market

Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

Good service, personal very friendly. They solved my issue.