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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 6,036 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to get best buy insurance i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were there when I had questions with my watch. Very quick to respond and game me all the technical support I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan came in very handy when my smartwatch broke after 18 months of owning it. Got it replaced with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service all the time Thanks, always willing to help out customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wont buy an electronic device without it. I had a few devices that have had issues after the warranty ended and was thankful I purchased the geek squad plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty was very worthy for the orice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service and protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to protect my appliances because it give me peace of mind and Geek Squad protection is great and fulfill my expectations!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know yet - I wanted the 25 points.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Garmin watch same day. Can’t ask for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Accidental Product Replacement Plan Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I accidentally bought this accidental product replacement plan to plan out a way to replace my product but turns out if you accidentally buy an accidental product replacement plan all you get is a pair of polyester pants. I would have given this five stars if the pants were a size 30 x 32.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection on my s3 smartwatch because i work in a rough environment so no matter what happens if it no longer works bestbuy will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I WILL ALWAYS RECOMMEND THIS PRODUCT.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS ABSOLUTELY A NECESSITY WHENEVER ONE BUYS SOMETHING AT BEST BUY. IT IS GREAT AND REIMBURSES YOU WHENEVER SOMETHING HAPPENS TO THE TECH YOU BOUGHT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has come in handy several times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased another type of watch before, but this Galaxy 4 watch has all the functions i desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    C. Y. A .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have as a precaution. When buying refurbished or open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Execlellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer support. Excellent over the phone or in actual store. It feels great to know you can turn to someone for support and help. Best purchase this year so far.

    I would recommend this to a friend