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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 6,036 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense and the price was right. Extra coverage can’t hurt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad Protection plan is but is a very good decision especially on the Fitbit it covered my product 100% I would recommend .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last product that I had geek squad insurance on was my last cell phone. They replaced it no problem. I thought it was worth having the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it as of yet, hoping that it doesn't become a disappointment once needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with geek squad protection plan. Thank you Best Buy for offering geek squad protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps me with anything I need. They helped me with replacing my watch and phone insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. “kK”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad takes all the worry out of your purchase. It is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program to replace items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a few products with service replacement through Best buy. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for all items because their product replacement is second to none. They have the best no-hassle return/exchange policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely a Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty for all items because their product replacement is second to none. They have the best no-hassle return/exchange policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent made our transaction very smooth when my 1st Galaxy Active turned out to be a dud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurancelover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had to use our protection plan on both of our children's tablets. It was very easy and there were no hassles when we needed it most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to always get the protection. Better to have it and not need than need it and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wifes favorite watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me wife as a present for her new job to check her phone remotely. She loves it especially the built in health apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protecting a tool that will get abused when training

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always has the best protection. Nice workers, very helpful. If they can’t fix it they send it out and it returns good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and they always seem to do the best job whenever needs to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome support. Havent needed to use it yet, but services great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to deal with. Replaced my item no prob.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 2 yr protection plan. I het it fot all my best buy products. Has come in handy in more than one ocassion. Hassle free exchanges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this insurance incase anything ever happens to my wife's gearfit, it scared me to spend so much on a tiny smart device.

    I would recommend this to a friend