Customer Ratings & Reviews

I never had to use but the loved all it offered and how easy it was to use

I never make a purchase without a protection plan these days. They help to ensure that when my product begins to act strange, has manufacturer issues, or just stops working that I am covered and can easily have it either fixed or replaced.

My wife live it. Great watch and a lot of new features.

So far so good I have not used this. But, I had this for my former Samsung Gear Fit 2 and when the band had issues I took it in and I got all my money back because Samsung discontinued the watch. No questions asked or anything, I didn't even know they stopped making the Gear fit 2 when I took it in....

I feel protected. I have never had to use them but I feel safe that if I have to use them I can count on them.

I like the ease of use and its ability to track my fitness journey accurately. I dislike having to take it off to charge it since it can track my sleep patterns. Otherwise it works the way I expect it to.

Had to hold out til her parents posted...but soooooo proud of my cousin! She graduated in 3.5 years with 2 degrees from Penn State. On top of that she received a personal shout out from President Obama. If this is not a true definition of beauty and brains, tell me what it is!! Send your cash app cousin!!

This watch is far more than I expected. Easy to figure out and great for everyday wear

BESTBUY is the best way to purchase any type of electronic device! The customer service is the best and as well as the most knowledgeable- they offer great advice and know which items are the best for your buck! You cannot go wrong with any Samsung products and I try to keep all products Samsung. Thank you BESTBUY for always Carring excellent products and giving us nothing but the best stuff to purchase.

I've only used Geek Squad Protection Plans 1 time, and it was a flawless, hassle free interaction. Asked me my problem with the device, keyed a few things in and told me my replacement options. I decided to upgrade to the newer device and pay the difference (new product cost - original purchase price). Super easy.

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

I always get extra protection to anything I buy, it is worth paying a little extra and if you have the Total Tech they give you a 20% discount. Best Buy always has great deals and protection plans, my husband and I always renew the Total Tech yearly we've had it for 3 years now, and will keep on getting it.

I have used this service when my first watch stopped working while I was on vacation. Having the 2 year protection prevented me from having to buy a new watch.

Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

I bought this for my $400 smart watch. Let's face it - wearing something that expensive on your wrist is a little unnerving. It is great knowing that any accidental damage will be covered, as well as any other issues I might have during the coverage period. I hope I never need it, but I am glad I have it!

I have not had to use Geek Squad for this product but I like having the piece of mind that I have it if I do need it.

Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

I usually never buy warranties; however I felt compelled to buy it on my MS Band based on researching & reviews. Boy am I glad I did! And let me tell you, best experience I've every had with warranty service. (I've purchased years ago and swore I'd never purchase warranties ever again) Best Buyvwas wonderful on the exchange, rowed with brand new device... Awesome customer experience!

I purchased the 2-year accidental protection package from Best Buy and I am so glad I did. After almost 2 years of owning and using a Fitbit Blaze, the tracker got extremely hot, melted, and would not come back on. BestBuy replaced the watch without a problem and honored the protection package without question. I would highly recommend Best Buy's protection package.

I had this protection plan on my Galaxy active watch and boy was it a life saver. For some reason the watch started acting up and not wanting to turn on like 2 months before the protecting expired. I walked in had them inspect it and boom i got my money back to buy another watch.