Customer Ratings & Reviews

I had this protection plan on my Galaxy active watch and boy was it a life saver. For some reason the watch started acting up and not wanting to turn on like 2 months before the protecting expired. I walked in had them inspect it and boom i got my money back to buy another watch.

I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

Geek squad is a must and I always give it as part of the gift when I buy something like this. It's peace of mind and has paid off multiple times!

Great value and worry free. Best buy is everywhere so very convenient. And cheaper than most cell phone companies that offer device insurance.

Easy to work alongside with. No hassle or worries on what is covered.

Very decent work. Looking forward to using the service again.

The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

I really like this service and feel that it is worthy of the amount for an assurance of maintaining my items in top working condition and that I can come into best buy or use chat for feedback on an item if I have an issue

I can read text and email and respond with the keyboard on it. This thing has the most accurate GPS. Better than my Garmin forerunner. The Garmin takes 5 minutes to gat an accurate GPS reading the band takes a couple of seconds. The health program is more than expected. The sleep tracking has me at the doctors and has had my doctor refer me to a sleep specialist. I am really pleased with the Microsoft Band.

haven't needed to use it yet but glad to know it is there!

the agents are very professional.geek squad will continue to use it

This is a great option to have to protect any of your devices! I will never buy another device without this as an option!

I may not get this for every purchase, however there are some that I would not recommend leaving it off the purchase table. Small electronics, like smart watches, quality earbuds, computers, televisions, etc are items I would highly recommend it on... Has saved the day more than once.

So glad I bought this for my smart watch....the watch stopped taking a charge and BestBuy had a new watch in my hands withing about 10 minutes. Usually not a fan of these types of service plans because there is always a catch to using them....not here....it was worth every penny in this case!

You gotta have insurance!!!! Without it, i would'nt of been able to replace my watch with a newer one.

I don't think that I am particularly hard on the various products that I purchase, but on the rare occasions when something has broken or failed, I have had no problems getting a new replacement with the Geek Squad Replacement Plan. As I always say - Murphy's Law - if it's going to break, it'll be the day after the manufacturer's limited warranted expires.

Had to replace a smartwatch, and I had purchased this protection plan to go along with it. No hassle from Best Buy when I came in to make a claim, and they even let me pick out my new watch right then and there. I don't normally recommend service plans for electronics, but for things like wearables, they're a great deal, especially if you plan on working out with them on.

I used this plan for the 1st time. I broke the band on my Samsung watch. I thought they were going to fix the band, Instead they replace the entire watch. This was a plus. I never expected the entire watch replace. I recommend everyone by the protection plan.

When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

Didnt need it but nice to know i had something for "just in case"