Customer Ratings & Reviews

I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

They were great just took awhile to be seen . They had low staff that day.

I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

So happy and pleased with this service. OThey are very knowledgeable and kind

Best Buy is very good at taking back watches for an accident.

I would definitely get Geek Squad protection on the products that I buy through Best Buy they stand behind the products and it is nice to have the protection there in case any accidents happen or malfunctions that are not covered by manufacturer warranty. Also it is nice to be able to bring my product right into the store instead of mailing it in to get the warranty covered

Always good to have!! I've been purchasing geek squad all the time totally worth it

More than I could ever wanted. Just looking at this watch is gonna make you want to run! Battery last forever.

Working with Geek Squad is usually pretty good. Most times, they are able to explain things I can understand. Very good service.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

The agents installed and setup my Google TV. Everything was connected and full operational and instructions were reviewed. The staff is knowledgeable and very courteous. I strongly recommend Geek Squad.

I cant recommend the protection plan any more. For me its absolutely essential. So many things can go wrong after your in store return date and this prevents you from having to deal with the manufacturer and possibly not even being able to get your product replaced or fixed.

I was glad i purchased the warranty. 100% back when i experienced an issue

Amazing Service. I got a gift for my husband. He loves it.

I LOVE my watch. Battery like is fantastic. I forgot it one time as I oeft for work and missed it all day. The capabilities amaze me

Worry free warranty, and no runaround when something goes wrong

Smart employes, was in and out. Best part I left happy!