Customer Ratings & Reviews

Hard to review, I haven't had to use the service and hope I never will. Previous experience with Geek Squad has been good and poor

I've used this service a few times already with different products. Take my Bluetooth headphones for example. They stopped connecting to my phone and I took em back. They no longer had the similar product so BB gave me full in store credit for whatever I wanted. Buy it.

There protection plan is the best I have ever encountered! Settling claims is hastle free! And if you don't have the best experience with your device, you have the option to select a different device more to your likings. I will never buy an electronic from any place else. And the all will have the Geek Squad protection plan!

I love it it great I recommend to others people to buy

I have exchanged a few products in the past throughout the years and never had a problem with Best Buy. The way they operate is in and out always without any difficulties. Recommend it to everyone when they buy expensive stuff or anything they deemed necessary to insure.

I had a watch previously where the battery was done within the 2 years and Best Buy gave me the full amount in a gift card. It was a very quick and easy process.

Could never make a best buy purchase without Greek squad coverage.

I always get the protection plans. They always come in handy. You never know when you are going to need them. With kids especially, you most likely are going to have something dropped, spilled, broken, etc. It never hurts to have that insurance.

Bought this to go with my expensive Fenix 6X Pro Solar watch. I never leave 'home' without it. Worth it, knowing I can use it if something happens. Especially a used item like a Fenix watch where I'm MTBing, running, swimming, etc.

Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

I have always had an excellent experience when exercising my geek squad warranty.

I purchase for all my electronics and Geek Squad is the Best!

The insurance is good to have when it comes to your electronics investment purchase.

Best protection, my fiancée’s original watch died and Best Buy just gave me a full refund on the watch, and we were able to put that credit towards the new watch. We only had to pay the difference.

Definitely worth getting protection plan. No trouble at all to bring something back if you have a problem. As long as you're within your waranty date.

since I got it only take it off for charging every 22 days,,,

comes in handy if your reckless. easy process too when its time to swap.

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

Excelent Services , the one who help in my shopping day explain me the new features , the guarantee , the protetec plan.

In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!