Customer Ratings & Reviews

Bought this for a smart watch. I ALWAYS buy the protection plan!! The watch stopped working, I went to the store, left with a new watch. I decided to upgrade so I just paid the difference and bought the plan for the new watch.

I pay $200 a year for total tech support but continue to pay for additional support on various products. It’s all quite frustrating because I feel like I’m just throwing money around. And I’m pretty sure you shouldn’t feel that way

I was within my two year warranty. My phone completely died. They helped be pick our a new watch. It was not in the store so they order it and it was shipped to my house. Everything worked out great. I suggest you always get the warranty.

I purchased this on my original Fitbit. After about 18 months, it was showing signs of wear and starting to come apart. I stopped into Best Buy to see what I needed to bring in to use the replacement policy and the replacement was made on the spot! I made sure to have this on my new one.

Can't go wrong with these. My watches have always seems to slump down a little over time or the batteries just go out in them and this protection plan keeps me going with a good watch that does everything I need it to.

My daughter had a fit bit that did not work well. Because I had the warranty, it was easy to switch out. The previous model was not available anymore but I was able to get the next model up and best buy was able to find and match a best price. For this type of product, the warranty plan is worth it

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

Tremendous peace of mind when you buy this program. I have bought and used the program on other items in the past. It has always resulted in a quick replacement with a brand new item, no questions and very painless. Given the cost of the Garmin it protects , this was a no brainer.

I always get the protection. Products just don't last as long as they used to. Best Buy always will repair or allow you to exchange the item. Previously exchanged my fitness watch that I bought over a year ago that did not hold a charge anymore. No questions was allowed to exchange for another product.

If you ever have a problem or have had one, it only makes sense to protect your purchase. Best Buy has always honores the Geek Squad protection. We insure many things and this is another item that I depend on.

Nice protection to have peace of mind. Haven't had to use it sor far.

I am not gentle on my fitbit. Not for lack of trying but sometimes I forget I have it on while doing and oil change, or it gets caught in a rubber glove at work. If anything happens to it I know the people at Best Buy will take it back no questions asked and I get to walk away with a new one.

Bought this so my girlfriend can wear her watch at work without worrying about damaging it. Money well spent on peace of mind alone.

I love having the warranty, great customer service when I've had an issue. Will definitely continue buying my smart-watches here.

Very easy to work with. They were ready to do what it took to make me happy. I had two service people working with me to solve my problem.

I have been purchasing the 2 year plan for printers since 2010. And if it fails I take it back to Best Buy. I get credit for what I paid and then choose a newer printer with more features usually for less money. Recently had a FitBit fail so the credit went to a new model that was better.

I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

Highly recommend getting a warranty they have good plans to replace or fix your item highly recommended electronics

I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

The watch ⌚ I bought was only one year and three months and it stopped working I had to charge it twice a day. I returned it for a new one, and had to return it because there were no more galaxy 3 watches.