Customer Ratings & Reviews

Love Geek Squad! There support and protection plans are the best. I like the no hassle and ease of access. I always try to get a Geek Squad Protection Plan if possible.

I'm really enjoying this watch. I had the first Samsung Gear watch and it was pretty bulky. This is so much nicer and I'm enjoying all the apps on it. Great watch

I purchased the extra protection plan for my gear s3 smart watch. I have not had any accidents so I have not had the opportunity to use it, but it does gives me piece of mind knowing I'm covered in the event of an accident.

I purchased this for my Galaxy Watch Active. I gives me a peace of mind and I want to be prepared for any eventualities. If one day I need it I know it is just there for me.

I was able to get some setup support after i was unavle to find a specific setting.

Decided to go with a little protection to safeguard my investment. My Fitbit will be subjected to heavy use and just want to make sure I have something to fall back on. You just never know and accidents do happen!

10/10 would encourage everyone to get geek squad protection on any high-value item. They are always super helpful and will get your device fixed/replaced.

Replaced my Garmin watch with a Fitbit Ionic because the band broke and replacements weren't available. No trouble from the Best Buy staff - really helpful and understanding.

Awesome watch. Battery life is good, looks good, not problems so far. Kind of expensive though.

Excellent coverage and no problem getting the item replace or money back

Grear service people are friendly and helpful the crew was very knowledgeable

I can always count in Geek Squad when something is wrong with my product!

Geek squad is very knowledgeable and helpful! I highly recommend them for all your best buy electronic purchases.

Excellent and very easy to use in store Very good customer service and they can get the job done

Geek squad is something I trust! Best Buy never really let’s me down! I am a loyal customer

I have purchased the Geek Squad protection on a number of items, and thankfully, I have only had to have one or two of those repaired. I have never had a problem with their service. They're always friendly and professional.

The best service of any type, very attentive to your needs and quick solution.

Great customer service the best dont forget to add protection plan,its totally worth it.

The extra protection is worth the money for accidents and damage to a expensive device.

Fitbits can can be persnickety, especially if you work out a lot. I have had to replace mine at least four times. With the protection program you get a replacement no questions asked. I highly recommend this product.