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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,036 reviews
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must-Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer whiz by any stretch of the imagination and it's good to know I have someone to go to when I need help, and I need help often. Great service and very knowledgeable geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for laptops going to school with the kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must. You never know when a product will malfunction or break. Geek Squad and Best Buy have always taken care of me well, which is why I continue to purchase from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Product Replacement is always worth the money for me. Always breaking or washing something that I shouldn't have and no questions asked they fix or make right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good warranty provided by Best Buy. Glad I got it as my Fitbit was having issues and they were happy to assist me in getting me a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have to protect your electronic investments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this warranty for my first Fenix smartwatch. It totally made Bestbuy my go to shop for gadgets and other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a fitbit versa and it stopped working within a month of purchase. Exchanged for same model but decided that the small protection replacement fee was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much needed this protection as the item had defects and the original warranty had expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , helpful, attentive . I am glad i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually always buy the GEEK squad service for all of my devices. It is easy to return the item and get a new one, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product great price defiantly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the washer and made sure it worked without leaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to cover yourself with their great coverage plans

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use it, but always good to buy protection plans with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to buy, used it before with no problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

    I would recommend this to a friend