Customer Ratings & Reviews

The agents were there when I had questions with my watch. Very quick to respond and game me all the technical support I needed.

Very necessary, if you buy something that tends to expire quick, like a smart watch.

I accidentally bought this accidental product replacement plan to plan out a way to replace my product but turns out if you accidentally buy an accidental product replacement plan all you get is a pair of polyester pants. I would have given this five stars if the pants were a size 30 x 32.

This protection plan came in very handy when my smartwatch broke after 18 months of owning it. Got it replaced with no hassle.

I'm in love with this watch, it's worth every penny. Especially the waterproof.

Geek sqaud service is great would recommend it to every best buy customer

I like to protect my appliances because it give me peace of mind and Geek Squad protection is great and fulfill my expectations!!

I haven't had to use this service yet hopefully I won't but I'm glad to know I have it if I need it

THIS PRODUCT IS ABSOLUTELY A NECESSITY WHENEVER ONE BUYS SOMETHING AT BEST BUY. IT IS GREAT AND REIMBURSES YOU WHENEVER SOMETHING HAPPENS TO THE TECH YOU BOUGHT.

I got this protection on my s3 smartwatch because i work in a rough environment so no matter what happens if it no longer works bestbuy will replace it.

Excellent customer support. Excellent over the phone or in actual store. It feels great to know you can turn to someone for support and help. Best purchase this year so far.

Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case

Not sure. I have never had to use it. I would like to think the Geek squad would be there if i needed it.

Had issues with nee gaming system and contacted Geek Squad several times who walked my son through troubleshooting his computer.

Always good to have insurance....I've had two smart watches and they never last past two years...always wear out.

geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

Gold. Absolute gold. Would never buy another fitbit again without it. These things are small, fragile and temperamental. By having this warranty gives you piece of mind

The Geek Squad protection is awesome. Customer service employees at Best Buy are helpful and courteous and made sure I was satisfied with my replacement product.

I would never go without the protection on my electronics. It's better then the price to replace an unprotected item.

Always purchase it when I purchase my Galaxy Watches. You never know! At the price of the watches, it is so worth it.