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Customer reviews

Rating 4.8 out of 5 stars with 6022 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,022 reviews
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their replacement plan gives me peace of mind that if anything happens I can get a new one. Great investment...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money. They didn't fix my washer or it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for the watch yet. But in the past I have purchased geek squad for my washer and dryer. It's impossible to get to them. When you call best buy it takes you through a phone tree and no one comes after waiting for an hour. Best bet is to chat online. They sent an outside company to check on an electric smell that was coming out of my washer. The guy said they can't do anything about it and best buy will never replace the product as promised when you purchase their big appliances. Waste of money!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy The Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER purchase anything from Best Buy without purchasing the extended warranties. They are worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend. I buy on all my best buy products. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Given replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fitbit stopped working for some unknown reason and Best Buy replaced it without question! Appreciated it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always friendly and very helpful.Have always purchased for my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O love geek squad beret than apple care is they resolve faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much cheaper than buying new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the products protection plan in case something goes wrong they replace it at no cost and no quedtions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having the warranty. It makes me feel safe with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great, works well at home. Would definately recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the products I buy I always buy the warranty as a product protection in case anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    covered and insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im covered. I love my purchases. Thanks for amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has great services. Customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely get this. Long hold time, but the agent works with you to get item fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this plan for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great plan to buy with the fitbit. My wifes fitbit had issues after 6 months and bestbuy quickly replaced it in store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish there was longer warranty that you buy from Best Buy. Specially for electronic watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to get a smart watch, get protection. Most don't seem to last long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    golf watch and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than Fitbit by a mile wear mine 24/7 great for golf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does great work and stand behind their services.

    I would recommend this to a friend