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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6036 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 6,036 reviews
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch not turning on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpfull and friendly we gave me a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Can't Be Beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is a great investment towards expensive electronic items because they really stand behind their products and don't give you a lot of hassle if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommended to get an extra insurance in case you fall or broke your watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat such a great offer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet you can't beat such a great offer at anywhere else! My sister-in-law recommended us to purchase this plan because she said my niece and nephew accidently broke their stuffs and they covered for it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth every sent geek squad is fantastic. Covers damages that aren't covered by the 1 year warranty.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alfher. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection along with almost all the items I purchased from Best Buy. It's the best way to keep our product protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying anything at Best Buy do yourself a favor and get the protection if is so worth it! They are so great and easy to work with and even the smallest glitch gets taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect My Smart Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is a no-brainer to protect my Samsung Watch5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth purchases the replacement warranty. $29.95 for a $150 FItbit is a good bargain. We had to utilize this warranty once already & it was a smooth transaction in replacing the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Customers Area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service helping me decide which Apple Watch to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Definitely need to buy when you buy an item through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we have the extended warranty and geek squad protection. Geek squad is a great te and i know the watch will be good to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing that would make this better that it would be covered if i lose it. I lose everything so that would help alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Rscommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a must have. Security is always nice, it was awesome to see it offered on a product that will be used frequently. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that instanl my tv have many experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement item. Representative made the process easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A bit pricey, but worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you go to buy the item you want obviously you worry about something ever happening to it. I had purchased the Samsung gear3 and to buy a two year protection plan it was an extra $50 dollars. Although I thought it was a little expensive, it is worth the money in the end if something ever happens knowing you paid over six times that amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

    I would recommend this to a friend