Customer Ratings & Reviews

I haven't had to use this yet, and hopefully won't have to.

Having Geek Squad protection pays for itself in no time.

Really enjoyed this and would recommend for anyone to get

Such a short time frame of 2 years and 40 dollars for the plan

Great for the peace of mind. of getting item fixed.

I love how if it gets damaged I can replace it for free.

I can return product to Best Buy store with no hassle.

Used it a couple of times to get exchanges, it helps.

I always get good use out of our warranty from Best Buy

This is nice to have. I have already used it once before.

I hope I never need it! Product works well for new

Have not had to use yet but glad to have the coverage.

A must have especially when purchasing any electronics

I like knowing that Best Buy will replace if damaged.

I think your people need a little more instruction. Was told a restore would take several hours - I restored my hard disk at home in less than 2 hours and I picked thru what I wanted not just a restore as I had the apps software on disk and installed those as well in the same time included above. Must say they were very professional just need for them to have better training.

haven't needed it the warranty yet, and hopefully i wont for awhile

Purchased for a Garmin Vivosmart, was informed it would only warranty the product once if there is a problem. I feel that if there are multiple problems, that it should be replaced as needed. Still bought because I hear this piece has some problems (which it does already)

Nice to have in case something happens to the piece.

I really won't know how good this until of if I have to use it. I had this on a tablet and was not happy with it. The usb power input went bad and they were not going to cover fixing it, They did issue a refund, but said normal use is not covered?????

I gave my teenage daughter a fitbit and because she can be tough on electronics I got this product repair/replacement plan. I'm giving it three stars , but if I have to use it I'll update my review. Hope I don't need to use it at all.