Customer Ratings & Reviews

was returning it for a new one because the band started to fall apart only to find out it was not available any longer. However I was able to get a refund without any issues. Thank You.

Unfortunately, I was forced to visit the store three times, called support twice, and ended up leaving with more issues than I've ever had trading in and purchasing a phone. The staff spoke poorly about their own support, opened my sealed products without asking, and then refused any option for refunds or exchanges despite being told previously by staff and support that either would be possible. This was genuinely the worst experience I've ever had in a retail setting. I purchased a geek squad warranty for my pixel watch, but if I ever find myself in a position where I need to make a warranty claim, it will be difficult to expect much more than another waste of time in the store.

I actually don't remember about this one but I think I do remember how I got it

Purchased the warranty, and ended up having to use the manufactures warranty in less than 5 months. Good to have, but not sure if it covers my new item replaced by Fit Bit

Haven't had to use the warranty yet, hopefully I won't need it, just wanted to be prepared since the cost was almost 400.00

It vibrates after a ring,or text. It's a fit but and does not work as it should, when my phone rings , it vibrates after the phone stops ringing.

I bought the protection plan for my applewatch since it covers pretty much everything that could happen to it except theft.

Battery life diminished in less than 2 yrs. 40 mm screen to small to read.

Haven’t had to use it yet. Bought it because it’s supposed to cover if I accidentally break it.

I have had to replace watch 4 times since there is no band replacement. I have no problems with the watch itself. The wrist band is a poor design.

The agents were not very helpful, when I needed to learn my new Samsung Galaxy Active smartwatch. None of them were experienced about my new smartwatch. This was before the COVID-19 happened. But when I needed help online to reset my watch they were very helpful.

Geek Squad, although suffering to gain my confidence and approval as of lately, has in most cases assisted.

never had to use it. if you are careful with your. things I don't think you need this

Good product. Would recommend. I think the price is good for the product.

Goose W is the best binus protection play from my phone was a great idea and I suggest anybody getting a Samsung phone definitely get a way to.

Haven’t had to use so I do t about the service. But the price wasn’t so bad. But if I do need to use it I’ll right a review again on how it goes.

Wasn't told you can only use it once,unfortunately i work a lot and have damaged it again

Haven't used it yet. I hope it was worth purchasing. Thought it would be a good idea in case it breaks.

Worth the money for sure!! I purchase it every time I get a new watch.

I haven't had to use the insurance yet but hopefully it serves me great if I ever do need to use it