Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5934 reviews
(5,934 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Geek Squad is underrated!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that helped me go through smart watches and discuss the different abilities and functions of a dozen different models was very helpful in my decision. I bought my TV earlier this year and it was the same then, very insightful staff that got a budget and preferences right away, and ran through a ton of options to help, and saved me time and effort researching myself!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely need it if you buy a smart watch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung watch stopped working just before this warranty was over and I am so glad I bought it. I got store credit, and I purchased another Geek Squad protection for the other electronics I bought.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Security is AMAZING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very informative on the policy details when buying my Oura ring! I feel much more secure about my purchase incase anything were to go wrong. They are absolutely amazing!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greks in a good way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind when you need from field experts! Highly responsive and knowledgeable!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Proven and Valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this watch for about 18 months and had no problems with it at all. Like the options to change the appearance and information on the face as often as desired without cost. I been motivated to be more active and in doing so am more healthy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps when an item needs a refresh to restore its processing speed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My watch broke, they took care of it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My watch was less than a two years old, I brought it in and showed the worker, they looked at it, and noted that it still had coverage (they didn't actually have to do that) when I asked them what I can do about the watch (It had totalled failed). They pointed out the clerk at the return desk, put a note in the data base, and when I walked up I was taken care of in a polite and professional manner, and the Young man who did the return and replace was of good manner and attitude.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I am protected!!!!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, Happy i made this purchase to get the protection I need. Don't pass this up
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Shop around first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not cover the product repair costs only 20% off parts and nothing off of labor. It covers less than most warranties
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is the first time I decided to buy and have been a great decision
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for any extended warranty on all of your devices!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Samsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product would get it again.the product is wonderful and never had any issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want keep safe your expenses, yua have buy one of this
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy customer every single time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad service has always been great very knowledgeable, great customer service, also leave happy with all my problems and questions answered and solved and that's why I remain A loyal customer! Wouldn't dare go any where else
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to use great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for a mechanic like myself who tends to break my watch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has great warranty ! We buy all our tech stuff here because of good warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Replaced watch easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has always been a great service. My smart watch was having issues and with my service plan they helped to replace it, fast and easy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They come when you call them. They exchange if they can't fix. It helps.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS is goated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They rock and are very smart! They are for sure the best
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I always purchase replacement plan for GPS watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear my GPS watch almost 24/7. I only take it off to shower and charge. Thus, I always purchase the 2-year replacement plan and have had no issue using the plan, when needed. The plan allows me to swap out the watch for a brand new watch. You can swap it out for the same model or, if you’re looking to upgrade, you get a credit for the price paid to apply to another GPS watch. I know the replacement plan seems expensive, but it’s worth it. If you wear your watch everyday like me, your watch gets a LOT of use. The replacement plans have saved me hundreds of dollars over the years.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend