Customer Ratings & Reviews

Great Service from Best Buy in handling repair and replacement of original watch. Also, watch is perfect for open water swimming.

It looks nice, it is surprisingly light weight, and it tracks the things I need it to track: steps, workouts, heart rate, sleep, etc. Its screen is nice, clear, and legible.

Love the extender watch he never had issues With it

Fortunately, I have not had to resut to the Geek Squad, but just the thought of having them on hand is a comfort. I shop a lot with Best Buy and I trust their merchandise but If I need them, They only a call away. Thanks Geek Squad.

It's an ok watch feels great on your wrist and its easy to clean

I haven’t had to use it yet but it’s great comfort knowing that my watch is completely covered even for accidental damage. LOVE IT !

Love it. I put my own black titanium band on it. Looks great

This is decent. Not sure of the cost is worth the value received from the device. Don't waste money on the warranty.

I purchased a Samsung Active Watch 2 in October 2020 and added this protection plan to the order. The base of the watch, what the watch sits in while magnetically charging, shorted out last week. I called to get the base replaced and was told that I had to purchase the base myself, because "It is not covered under this warranty!" Seriously? The "Accidental Geek Squad Protection" plan does not cover a base that is included in the box upon purchase?

BUT NOT IF THE TRACKER FALLS OUT OF THE BAND AND IS LOST!!! I was told that the Geek Squad 2 year warranty covered any loss or damage!!! I'm not happy!

I’m genuinely impressed with the Oura Ring 4. The interface is clean, intuitive, and easy to navigate. Everything feels polished and thoughtfully designed. What really blew me away is the sleep tracking. It is incredibly accurate, giving insights that actually feel meaningful and actionable instead of generic data points. The ring itself is comfortable and unobtrusive, and the app makes the whole experience seamless. I love being able to check my readiness, stress, and sleep quality all in one place without feeling overwhelmed. If you are looking for a wearable that is powerful but low-profile, the Oura 4 is honestly one of the best I have ever used. I absolutely love it!

I like the display. It’s energy efficient and one of the reasons battery last so long. It looks minimalist but has a ton of features. The insight 2x fits real nice on my wrist and feels great. I needed something durable, non conductive (work), great battery life and notifications. All the health features are new to me and still learning about them. I love seeing sleep score. I can see a relationship with lack of sleep to body battery. Find my phone feature is nice, used it twice. Highly recommend if you are not in need of color high resolution display and looking to improve your health.

I believe I got this protection plan twice so far and it was well worth it. I brought my mom some Bose ear buds after close to the end year mark the battery life was draining quickly. We went to see if they can do anything about it. They told us since it under protection we can upgrade them to new version Bose ear buds and pay $50 for the difference of value. Which we thought was a pretty good deal since I paid around $180 for them.

I had the active watch before this and its a big change and i love it...ive had no issues with it so far(onlybhad it for a week) charge is good i wear the warch from 9am to about 8pm and still has a lot of batter left by then. Looks great and sleek, i loove how u can customize every inch of this watch.

I fully expected it to be a huge pain based off other reviews. But my experience has been nothing but pleasant. I brought my device in, the determined it was a manufacturer issue, did a swap out, and we've been happy with it since. Such a simple process, and customer service was excellent.

Geek Squad is awesome for tech help, right? Their agents really know their stuff and fix problems fast. They do everything from fixing computers to setting up your home network, which is super convenient. You can even schedule appointments and get help remotely, making things even easier. So, if you're having a tech issue, big or small, their team is friendly and ready to help, making everything way less stressful.

The Geek Squad plan pays for itself. Just getting your computer looked at at least once a year is worth it. They are great at fixing any issues, and the plan has many perks. You have to check it out.

For my device, it was worth it. I have gone without this coverage in past and after the second time wishing I had, I finally purchased the coverage. I used it on a watch that was outdated by the time the watch went dead. Best Buy simply refunded 100% of the puchase and I applied that toward a newer version of a watch. I have this coverage on the new watch, fingers crossed I don't have to use it on the newest watch, but it's there if I do.

A great add-on gor any product purchased as an open box or brand new. Is a practically no questions asked in order to get quality repairs done.

Absolutely would tell everyone to get this for thier products, has absolutely saved me more than once.