Customer Ratings & Reviews

Excellent service, very professional and friendly. They solved my problem. I recommend them.

Just nice to have accidental protection since the person i bought the watch for tends to break their electronics.

The best option for your purchase, I have used it on other products and have never had problems,

Such a FANTASTIC buy!!! This smart watch is sooo comfortable and the functions are amazing!

This is the best warranty plan out there. You don't have to mess with sending it in and all that business you just go and warranty it and walk out with a brand new one the same day. This is why i will only go to best buy for all my electronic needs.

So far so good....need to make an appointment to learn more about the watch i bought.

When my samusung watch stopped responding to voice to text, I took it into Best Buy and was given a brand new one. Definitely worth the price. Also, the value of the original was refunded back to me (which I rolled back into another protection plan)

especially for wearable tech, you will want the protection plan. when my fitbit started fraying on the band, i was able to replace it with the new blaze model and had trade cash left over to get another band for the new watch. thanks geeks!

Great relief in case I need it! A must for any ele tronic equipment! Never had any problem with their warranties...

Get my products ready to be use. No worries they get it right all the time.

The Geek Squad has the best customer service. I am so happy with the service.

I haven't used the protection on my watch yet because of COVID. However, this protection plan covers accidental damage like scraping against the wall. Plan on using the plan soon for this type of damage.

Love the geek squad service. Fast when they are not busy.

Peace of mind, protection. Love the customer service that comes with this also .

[Employee of bestbuy] Always will love the protection plan. If it can't be fixed they'll give you back your money to get a new one

Had this for my last garmin and they made it so easy to get a replacement when it stopped working. Everyone who helped us in the store was super friendly and patient.

havent had to use it yet fongers crossed wont have to which yea then it would be a waste of money if i never use it but the price isnt that bad and its nice having that added security

I love my Fitbit, but there's a lot that seem to go wrong with it after having It only a year or so. I definitely recommend buying the geek squad protection with your Fitbit, because I'm sure you will need it at some point to replace your watch.

Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

Great product. I cannot leave without my watch. I love it!