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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6050 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 6,050 reviews
  • Rated 5 out of 5 stars

    Warranty works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but its nice to have. Never know when kids or clumsy people get near your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought protection plans on all of my Best Buy products products. And I love having the extra padding of protection do not have to worry about if or when it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy on most products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my replacement plans on more then one occasion. Worth the money because if anything goes wrong they just give you store credit for the original purchase. It has helped me keep things going in my house without losing something we use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not go with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection saved me since the Fitbit Charge HR band was junk. So many people had problems with the Charge HR band but Fitbit would not recall them. Thanks to Geek Squad Protection I was able to return it and get a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Smartwatch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the smaller version because I have a small wrist. Wonderful screen! I like the animated watchfaces best and you have a HUGE selection to choice from. I get about two days average battery life and for the price you just can't beat it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for husband’s birthday, he doesn’t like the square watches, was a great alternative that had tons of features. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment for a wearable device! I've had to use it several times (device not syncing, device won't charge, device stops working, broken band) and have never had a problem with making a return. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that best buy has the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental GS protection is a must. Imagine bumping your wrist against something and breaking your heart. It happens quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    apple watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy , recommend, been with it for 2 years can complain

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is worth it! Scratch or break it and we’ll replace it? It’ll cost you more in the end if you don’t. This is the only way to go.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for electronics, especially things like smart watches. The batteries seem designed to last for just under 2 years. With this Plan replacement is fast and worry free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One In Million Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad helped me set my watch up and was very informative with how the plan worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one knows everything. The geek swuad does it's bedt to help you with your problems. They don't make you feel bad for simple mistakes and apologize if they need a little assistance to answe a question. They go out of their way to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday gift for my sister it is her first smartwatch. She said very simple to learn how to use it ..she loves that you can change the bands and give it a different look,said she would definitely buy this watch again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plans are the best. Cheaper than cell service plans and easier to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung galaxy watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say that I like my watch. I like that I did an upgrade, i love the color and the apps and the things i can add on the watch as well. I would suggest this to someone who is active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, lets you enjoy your tech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Best Buy over the other stores because of the Geek Squad protection, it allows me to enjoy my purchases knowing they are protected.

    I would recommend this to a friend