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Customer reviews

Rating 4.8 out of 5 stars with 6039 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 6,039 reviews
  • Rated 4 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't given specific details about what exactly is covered with replacement plan but was told it covers a lot. I figured it's worth it if something goes wrong. And if they don't have this model available then I get the newer version. That works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Associate stood by their customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work when jt comes to helping you solve questions you have or fixing issues you have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them for this item but have used them in the past. They're great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return my watch twice for not working no problems with the geek squad warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting this if you are buying this watch. My band broke and so I used it without any questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best extended protection very recommended always i am buying this service on my best buy product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a product without Geek Squad protection, have use 2 or 3 times and I can’t complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing I can always get a new replacement if I damage my Apple Watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Office 365 software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Office 365 software and is working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great thing to have if you ever need it. It is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty for the Galaxy Watch 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this warranty to make sure my Galaxy Watch 2 works for a few years. It is worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2Year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqaud is the best thay get right to the problem to help get your product back to working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase this 2 year warrantee. Already had to use it and the customer service could not be nicer or easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind and even if I never redeem my policy I will still be happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great an easy to redeem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind and even if I never redeem my policy I will still be happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped to fix my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take my Samsung Note 8 in to get fixed when I smashed the screen. They did a good job.

    I would recommend this to a friend