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Customer reviews

Rating 4.8 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 6,040 reviews
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my Fitbit 2, no problem, got new replacement. Very happy I did the replacement option, worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it without hesitation. Used it before and was very happy with the customer service and no hassle replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money if your buying electronics especially wearable ones already used the replacement once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist band on my Fitbit HR broke on me and I had no problem going to the Geek Squad and getting my replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase warranty! You never go wrong. Saves you money in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful on any questions you ask them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good idea to cover your products when you wear them everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without this protection on anything that is pricey. They are great about replacing item if it goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Gear Fit 2 watch stopped charging, I was able to get a new one, and even a bit of cash back! I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and thankful for full warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the 2 year plan on all product, especially with young kids running around accidents do happen quite often!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my phone. Excellent product to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if I break my purchased item I can go to the store and exchange it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad if you purchase anything at the store if anything happened to your merchandise it's best to get geek squad it's the number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is nice and protected with GSP and is much cheaper than paying for it to be fixed from 3rd party

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did its job

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an issue with my wife's Versa battery and it was replaced with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very amable personal willing to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year replacement plan is a lifesaver! I would recommend getting this on all your electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent received my Air pod back in a week times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very highly recommended to have when purchasing anything electronic. Keeps you covered in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service. never had a problem when i need help.

    I would recommend this to a friend