Customer Ratings & Reviews

I havent had to use it but we will see it its worth it im still not sure

Not sure what it is. But if bought warranty there is always a reason

I got this for the computer I bought, however I never had to use it, because my computer is fine.

I haven't had to use this service yet. But just in case I paid for the extra warranty

I purchased this to protect my watch. I hope it does what it claims I am covered for. We will see.

I don’t like how you have to buy another plan if the item malfunctions and needs to be replaced. If the protection plan is purchased for 2 or more years it should be just that. Also, the Best Buy in my area takes you through a trail just to honor the plan.

I don't think is worth it. Take the risk this is expensive

it is geek squad so you know you have purchased a piece of mind. the price could always be cheaper.

I bought the extended coverage in the event that it is needed. I have not needed to use it yet.

Only thing i dont like about this protection is that if they replace your device you no longer have protection you have to repurchase. Weather it less than two years. Doesnt go based on two uears but on amount device worth

Only thing i dont like about this protection is that if they replace your device you no longer have protection you have to repurchase. Weather it less than two years. Doesnt go based on two uears but on amount device worth

N/A haven’t had to use it yet.........,,,,....,.,.

I have only had my Fit Bit a few months and have not had to use the replacement plan.

Awesome coverage for the price. Very reasonable!!!

Glad I have it since my other fit bit tore. Didn't have this so not able to return.

The warranty is cheap enough to cover a product that can be a bit glitchy.

Havr to use it yet. I hope I don't Have to. The latch on watch comes loose

Product is as specified.There were only a couple things that I did not understand.

We haven't needed to use it so far, the item hasn't given us any problems.

Have spent at least a couple of HOURS trying to get online Customer Service to tie the Geek Squad coverage purchase to my account. They can "see" the purchase of the coverage (I have my receipt as well) but they can't seem to get it tied to my account so it will show up online like my other Geek Squad coverage purchases. Promise of a supervisor to call back SAME DAY never happens, even 3 days later. I have had to call twice: once speaking to a supervisor and next time being told I would receive a call same day from a supervisor. This is a LOT OF WORK Best Buy! Second time this has happened to me. Local store where it was purchased "can't help, you must call the phone number". As a note: I am happy with the Geek Squad Coverage in the rare occasion I have had to use it. However, I am not happy with how much work/time it is to get them to apply the coverage to my account.