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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5938 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,938 reviews
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy purchase warranty have always been pretty good with me. I hadn't had an issue with returning or exchanging a defective merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really live my watch . It's a really good fit and works wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This wach is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are tons of features. I would recomend this product too any outdoorsman from hunting fishing golf or even hiking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone repair/ replace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replaced my phone as the prior phone had an issue and wasn't repairable. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get my products ready to be use. No worries they get it right all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect! Protect! Protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers the best protection plan! They are nice and fast during your claim just make sure to keep your sales receipt. If possible bring the original box and make sure you bring everything included when your purchase the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a problem with Geek Squad always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than I could ever wanted. Just looking at this watch is gonna make you want to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a smart choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We never leave our puchases without protection. This and registration of warranties pay off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with my Samsung watch but the geek squad handled it. I'm thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart watch pro 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro 5 is a sleek yet durable smart watch to date. Has so many customizable features to set you apart from many others with same watch...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please considered buying this coverage-it is totally worth it. I bought this additional coverage when I purchased my wife a FiBit Alta. After about 1 year of use the strap broke and I brought the Fibit back to BestBuy. I was able to take advantage of this coverage and upgrade to a FitBit Alta HR by just paying the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At any point in time within the 2 years if your product fails they give you a brand new one. I've had friends tell me their headphones broke and it was still covered under the warranty even though they didn't make those headphones anymore, best buy gave them the same brand of the same value they paid for, brand new. It's worth it!

    I would recommend this to a friend