Customer Ratings & Reviews

Nice to have the insurance always good to have the back up never know what can go wrong with my item thanks for the Geek SQuad!

Totally helpful customer service. Patience and understanding effort to ensure that I was happy with my purchases.

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

I have 5 kids and things just happen all the time, always good to have peace of mind that if something were to happen I can get hassle free replacement and not eat the cost of a new one. also if the problem is covered under the product warranty then they will reimburse the cost of the plan..

Geek Squad warranties are generally a great value. We have not yet had to file a claim on them so far.

I am so pleased with the Geek Squad they are so knowledgeable. Geek squad also installed my tv and were very kind and professional, they did an amazing job, so happy I tried them out. I will definitely use them again.

Battery starts running low too early in the day after only 20 months, or having weird software issues that you cant fix. This allows you to just swap to a new one for the price on the plan, awsome

Always get the GS when getting items that might have accidents.

the geek squad set up my smart watch to my iphone and explnind every thing very well thank you

Smart employes, was in and out. Best part I left happy!

I haven't used this yet but it will be there when I need it. I never purchase tech with out the protection.

The entire group is very helpful and knowledgeable. I appreciate them more than they could know!

Im hoping this helps protect my boyfriends watch, he works in a factory, so hoping the scratch resistant works!

So excited to have this extra added protection and peace of mind.

Geek squad is the best at what they do i trust them over any other place for returns and repairs.

I had PROBLEMS with 2 different products. They gave me 2 different fitbits, my THIRD FITBIT, working well, SO FAR. My printer is not printing correctly, the GEEK SQUAD checked my account, and to my surprise, they said bring it back, we will give you a new one. I was.pleasantly surprised

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

We have always had good success whenever we have had to use the protection. Simple and have always been satisfied.

I had to use my geek squad protection on my Active Watch2 and they were super helpful and I ended up with a brand new watch. I would recommend getting this for any smartwatch or other expensive product.

This is such a great watch! Battery life is unprecedented and the flashlight built into the watch is a life saver!