Customer Ratings & Reviews

Shipping was quick and well packaged inside. It was a bit difficult to unwrap which means it was wrapped excellent!

I had an excellent experience with the delivery service. The package arrived on time and in perfect condition. The tracking updates were accurate, and the delivery person was professional and courteous. I was impressed with how fast and efficient the entire process was, and I will definitely use this service again in the future. Highly recommended for anyone looking for reliable and timely delivery!

I purchased this open-box Samsung Galaxy Watch7 and it looks and works like new. I also purchased the service plan for piece of mind.

Geek squad warranty is worth it for items that lack durability (mobile devices and headsets).

Only needed it twice over the many years and buy, but the peace of mind it gives is great. The two times I had an issue the exchange process was so easy!

2-Year Accidental Geek Squad Product Replacement is the best!

Didn't need to use it this time around, but I've used it twice in the past and I am glad I had it! It's a fantastic service to have. My samsung watch just quit working one day. Charged it, went to put it back on and it was off and never turned back on since. I went to the store and they gave me full credit towards another one which I ended up spending a little more and getting the next model up. That was so awesome that I could do that. I figured a watch is something that is with me all the time and accidents do happen. In my case it wasn't even an accident, it just failed. It was still covered.

I have had the Garmin Epix 2 since it launched in 2020. My only complaint was the battery life due to the Always-On display. Having extra watchfaces and apps all eat into your battery life. I was down to 4 days before needing a charge. The Garmin Epix Pro 51mm solves that issue. I now have 11 days of battery with the Always-On Display. Having the built-in LED flashlight is so handy too. The screen looks sharper but it could be the benefit of the larger screen. The new built-in watchfaces are pretty cool too. If you really want to dress it up, get the Garmin QuickFit 26 Vented Titanium Bracelet in the matching color. Very easy to adjust to size and gives the watch that classic statement piece look.

They fixed my watch the same day i went in. Replaced it entirely

This is the greatest purchase I always make. It has helped me out when my tech eventually fails.

Good Choice product. Made no mistake. The product is living up to its description. Will recommend any day.

Enjoy knowing that the Geek Squad is in my corner!!

I love my new smart watch. I have 5 different types or brands and by far this is the BEST!!!

Great service for people who have no time to setup new technology

For my expensive item I purchase, said insurance to be safe.

always get this warranty and i have not had any issues this far

always get this warranty and i have not had any issues this far

I'm not going to lie to you, the protection plans are one of the things that keep making me come back to Best buy to purchase my more expensive products. Anytime I've ever had an issue with anything covered by the protection plan they were quick to MAKE IT RIGHT. I've had to use protection plan on two computers, four Samsung watches, and a pair of Bose headphones. In each case Best buy either replaced with the same product or even allowed me to upgrade when the same product was having problems. I know that the value the protection plans can sometimes be extremely expensive on the more pricier products, but trust me... you're very happy you bought it when you need it. As long as Best buy doesn't get too greedy with the protection plan price I will probably continue buying my products from your store.

Great team. I love the GSS! They are fast and listen to your concerns

when buying a new product its always a good idea to buy an insurance, i like best buy insurance because its so simple to use it.