Customer Ratings & Reviews

Alright. I guess it is good. I havent really used this service yet. But i guess thats mostly a testament to the quality of the watch

I always purchase the replacement program from Best Buy. Sometimes thing break or get broken by accident, and I want my products covered.

It took me less than 5 minutes to return my watch, it was almost a year later and it stop charging, so I got the money back and I and upgraded to the newest one

Excellent service and reputation. Outstanding knowledge of all things of electronic and smart home. A must-have for all major purchases.

Geek squad protection is the best for things that are easily damaged like watches and ear buds best protection plan around.

My Fitbit watch died. Fitbit warranty was 1 year , mine lasted 18 months... if not for Best Buy warranty I’d be out an expensive watch. Fitbit support is awful...

Was able to exchange item with no issues when it became defective. Definitely recommend getting protection plan for everything. Better than apple care, hands down

Not saying I don't trust my wife with taking care of the purchased item, I just don't trust the elements and others around her lol this is why accidental coverage is a MUST!

I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.

I always buy a warranty, not only does it save big bucks in the future ahead, but it always pays for itself.

Worth the price for sure. Needed service and was in and out with out hassles or waits.

Bought this for my wife and she has already used the protection and it was a very simple process.

Always protect your products U can leave the store and your product can be defective

This watch does it’s job but can be improved upon. Had my son fly unaccompanied and this watch worked when he landed. He’s able to call me and text the little emojis. However the watch dies fast, I give it a school day before it needs to be charged. The location may sometimes lag as well but it’s a good started communication device for kids.

i would recommend to always get a 2 year protection from Geek Squad, you know what will happen tomorrow.

Usually dont purchase extended warranties. I have had great success with Geek Squad and for my state of mind in this case

Geek squad Is a must for parents having a little children and a pet owner for accidental damage coverage

Great Service, Good Team, I like the fact that i can go the physical stores

I'm glad we purchase this just in case something goes wrong with the watch. Great price and product!

Always purchase it when I purchase my Galaxy Watches. You never know! At the price of the watches, it is so worth it.