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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5960 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,960 reviews
  • Rated 5 out of 5 stars

    Easy exchanges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and Best Buy make it super easy to return or exchange defective products, extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on a smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accidents happen to smart watched just the same is a normal watch. easy to warranty and exchange for a like item with little to no cost out of pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how I don’t have to worry about !! Protection it’s the best !! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again thankfully have not needed to use I've just heard positive feed back about the protection plan so I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great christmas gift. My dad loved it....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchases Geek protection for Fitbit Blaze and already used it to have new Zagg screen protector placed on phone as tricky process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the functions it has and the color choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 2 year Accidental Policy is peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Accidental Geek Squad Replacement policy gives me great peace of mind. I especially like the fact that it covers battery replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan and my FitBit broke after 1 year and 10 months. I took it to Best Buy and they replaced it - no questions asked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my watch broke I was able to take it in and get replaced that day no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool watch does everything smart watch are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money. Just take back and no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used but always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use my replacement plans on past purchases. It was well worth it no questions asked they replaced my item that could not be repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say other than if I didn't have this protection I will have to pay hundreds of dollars rather than getting a replacement for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a good job setting up stuff like the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just makes sense and the price was right. Extra coverage can’t hurt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to use this, while I had the plan. I usually only buy it on smaller purchases. I like that I can return the item, within the year and get another one, if I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a lil help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks Best Buy for all your help I love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice. He came and installed my tv with no problems and gave us few recommendations.

    I would recommend this to a friend