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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5960 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 5,960 reviews
  • Rated 5 out of 5 stars

    Geek Squad helps whenever help is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the Geek Squad protection to make sure everything is always working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Buy anything whiteout this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is one of the best warranty in any store better than other store whiteout any problem when you need to claim any problem whit product simply the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W haven't had to use this but it's nice knowing that they will cover anything that might happen, even as small as buffing scratches out ofbthe screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing Best Buy could offer if you are someone who gets the new upgrade when it comes out. ❤❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no had to use it yet thank goodness. When it's a gift, I wish it could come with a paper copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has saved my device and money several times or replaced it with the same device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet. Hopefully won’t have to but I’m glad it’s there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONLY WAY TO GO

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there is any issue with my products. I count on Best Buy Geek Squad protection. This has saved me multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to protect your watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes you life easier like it should! Best way to protect your device

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Always worth to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anyways need warranty to help replace items. Would highly recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry about the slow response! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    They tried to fix my husbands Samsung galaxy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was busy, but very friendly to us, and was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this for a 10 year old made buying the Geek Sqad replacement a no brainier. So far we haven't had to use it as this tracker is really well made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this insurance for the phone and hopefully won't have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AlwayBy insurance is very very necessary and I never buy a product without it Best Buy is a great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty and they always seem to do the best job whenever needs to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry so we purchased this insurance for my daughter’s watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they take care of you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreekSquad took care of my issue for a previous watch that was acting up. They totally changed ordered me a new one and replaced it for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really glad that I purchased the warranty for this Fitbit watch. The warranty is excellent. The watch I have some reservations about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty to cover my purchase incase life gets in the way and I damage the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know I could get a warranty on my Fitbit. But I love that I have one. I haven't needed to use it yet. But it's nice to know it's there if needed.

    I would recommend this to a friend