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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,961 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of peace of mind when making a large purchase. Haven't needed to use it yet but you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. Very easy to use. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For those who want additional coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a necessary evil especially when the OEM doesn't offer any repair or replacement services for the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another GearFit that had to be replaced 2 times. This replacement plan really paid off for me. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not get better than this coverage. It is straightforward, something happens to your purchased item, you get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacements program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has help me out so many times. I’m so glad that I got it for my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice option for an accident prone wife. Not super expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Associate stood by their customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ease of replacement was great since it was a malfunction of design flaw. watchband snapped off cleanly from the watch face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomend you buy geek squad protection geek squad will be their for you if you ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty covers product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty for the Fitbit 2 that I purchased, but I have for other products. BB replaced\covered each time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many warranties and it has worked most of the times I have purchased for my vest buy products. Sometimes it is disappointing extra warranty doesn't work but overall it's ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case of any mishap or accident with my smartwatch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I dont worry about my products having this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the protection plan before and the service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase this 2 year warrantee. Already had to use it and the customer service could not be nicer or easier

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problem replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Fit bit. I had no problem with the return. However I was informed the price of the warranty went up. Therefore I had to pay an extra 10 for the exchange. I don't think I should have been made to pay more money on a warranted item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my phone. Excellent product to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in and went to the Geek Squad desk and showed them it was broken and within minutes had my new one and was out the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont go home without it. This protection has saved me time after time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was going to I buy any and Best Bay I buy the potential for them

    I would recommend this to a friend