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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,961 reviews
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me my protection for my watch. We love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it breaks they replace! Always great to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad. Love the customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pays for itself,if you are able you should definitely purchase this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job on giving the nice product that is usable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase protection. Geek squad fixes it or replaces it with no question!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy with any electronics!! They have the best service when things go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this service for my wife's samsung active 2 watch.. So far have not used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting GSP on any item you can. It’s definitely worth it and easy to process if something breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly and efficientl.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and hooked up by friendly, knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked simply return your device and a new one comes in the mail or in the store if it's available same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best program ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is fabulous with exchanges and this is one of the main reasons I do and will continue to do business with them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    knowledge is king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like the Best Buy concierge service. it's like having a personal advisor. Now I don't have to call my son-in-law witrh every technical question. I call Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't say enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty has saved me a huge amount of money. I've used it multiple times and each time I just get a new product. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me when I needed to repair my cell phone. So easy and fast. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Important to protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's important to protect any device you have, specially the wearable electronic device, I like Geek Squad services and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS PURCHASE PROTECTION CAUSE YOU NVER KNOW WHAT WILL HAPPEN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this plan for your Samsung watch. Never any questions asked. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection needed. Necessary, more bang for your buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition to any tech purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value if there is need in the future. Worth the additional price

    I would recommend this to a friend