Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5961 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,961 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wrist band on my Fitbit HR broke on me and I had no problem going to the Geek Squad and getting my replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an awesome purchase. I am really satisfied. I would definitely recommend to family and friends. peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great added bonus for an electronic purchase, my mom has the Garmin watch and she loves the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's necessary

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's necessary with every electronic purchases of $100+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will definitively purchase agsin if i have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will definitively purchase agsin if i have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for the fitbit. I have heard that the charger may go out so this is very easy to replace at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love geek squad takes care of my issues quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Par to none

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t even bother with any one else, their customer service is par to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price and great service department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't be without this protection on anything that is pricey. They are great about replacing item if it goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Gear Fit 2 watch stopped charging, I was able to get a new one, and even a bit of cash back! I'm impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase a Protection Pan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Protection Plan covered a little connectivity problem. Received a Replacement Ionic with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say other then the protection on my watch wont really know till I use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must. Excellent customer service, and very knowledgeable associates give me a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and staff are knowledgeable. I would recommend to use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My watch face shattered and it took a few minutes to exchange for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection for my fitness tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a great protection plan for my fitness tracker and it is the best plan for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my Fitbit 2, no problem, got new replacement. Very happy I did the replacement option, worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it without hesitation. Used it before and was very happy with the customer service and no hassle replacement.

    I would recommend this to a friend