Customer Ratings & Reviews

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

Peace of mind, protection. Love the customer service that comes with this also .

Very friendly. Give the write opnion. Dont wait on lane. Get appointment easly.

I tend to always purchase a warranty on the higher end electronics I buy. Always come in handy and always pleased with the service provided. I bought this along with my fitness tracker and it's great to have if your watch breaks or stops working.

You never know when your tech will tank, but guarantee it will happen when you can least afford it! Protect your tech with the Geeks! (Contact me for permission to use this in an ad ;) )

I didnt have any trouble returning my watch after it stopped working. I would recommend this.

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

Its nice to be able to have a protection plan in case something happens

Love it i always get it for all my best buy appliances cause accident happen

I am so glad I got the warranty. I walked in there told them the device wasn’t working. They refunded my money. I got a new device.

Easy working with Geek Squad Team at the Louisville Shelbyville Rd Store. Walk me through the policy and on to new watch!

Always like to have the warranty in event would need !

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

So far so good....need to make an appointment to learn more about the watch i bought.

The Total Geek Squad (from Elizabeth to the very knowledgeable support team) has always been a huge help to a senior "no computer Geek" like me. I don't regret buying this protection.

We have used Geek Squad to protect many items and their service and support have been phenominal.

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

Best service ever, fast an accurate; Is there a problem the are gone to found it

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!