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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5945 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 5,945 reviews
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Reliable! Good to know that help is there when needed for any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our ring warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love having the added protection, if something was to happen to my ring

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't had to use it yet but I hear good things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good watch for the price, not as many options as some but worth the price. Good battery life and easy setup with my Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To put it simply: Geek Squad buys you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if you have a lots of electronics and need service. The greek squad helps fix your electronic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this particular warranty yet, but I just used the old one for my galaxy watch, then purchased this for my new watch. Worth the money. They swapped out my old watch for a new one right in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch love the big face and spinning bezel it's a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jimenez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas gift and so far no problems. my granddaughter loves it. It has all the features that she wanted. She is very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    giving it 5 stars but hope I don't have to actually use it, that is when you really see if it is worth 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny to purchase the extended warranty. I can't tell you how many times I've bought the extended warranty on everything from BestBuy. Best Buy never fails and lives up to its reputation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for high-value personal electronics.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for high-value personal electronics like a smart watch. I always get the extended protection when I pick up a smart watch for family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, my galaxy watch active 2 was discontinued and they replaced with a new galaxy watch 4. I will always buy protection plans now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A band-aid for clumsiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was about to step into the shower with my new Fitbit still on my wrist when I noticed it just in time. I don't wear a watch, so I'm not used to taking something off my wrist.... I hope I don't have to use the replacement insurance, but I'm glad it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good option for your watch repairs! I had geek squad help me find the perfect watch and the customer service was very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the option to buy products and get protection for the products i buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad Service. They are always available when needed.

    I would recommend this to a friend