Customer Ratings & Reviews

I went ahead and purchased the two-year Geek Squad warranty and I am glad I did. The band has split and I took it back to Best Buy and they replaced it with a new one. They also helped me make sure that the new one synced to my Fitbit app so I wouldn't lose all my stats.

Never get any problem with warranty, is always there when I need it, I always get the warranty.. You never know when your going to need it

I think purchasing the protection plan for the Fitbit is well worth it. For me the Fitbit was an investment and since I am quite active while using it I felt it was worth the money to have in covered just incase. So glad bestbuy offered this added protection !!

I always get insurance with my items from Best Buy. Has always paid off and very worth it.

I would say the GSP is amazing. It is very useful if products fail during the time period of having it.

Loved this to help with repair when needed. Geek squad is always there to help when I call.

Great, I've had my watch for less than a year and had it replaced 2 times d/t scratching, etc.

Received my watch fast. I love the features on it. And it makes life a little more easier

I always make sure to get the extended warranty with geek squad

Geek Squad is great wouldn't buy anything expensive without it

I bought my wife a high-end watch, and like all beautiful and delicate things exposed to the real world, replacement insurance is a wise choice. Especially at the cost of the service versus the cost of the watch!

A not so expensive peace of mind insurance for techy stuff.

They were very helpful when I cracked my watch. Gave me a gift card to replace it.

I love my fitbit and wear it pretty much everyday and every night. It was sad when I woke up one morning and the strap had fallen off. Luckily I had a warranty and it was an easy exchange, plus they gave me a pro-rated warranty for another two years.

Glad to have purchased the warranty. I purchased warranty over screen protector since it covers that and screen protector does not last that long.

I highly recommend getting the protection plan for items like smart watches and headphones. It is the best protection you can get and there are no hidden surprises. My Band 2 was replaced after it didn't want to hold a charge. Received a new one in the store. Terrfiic service.

Great watch. A year later, no big issues. Used by 14 year old.

I wouldn't have felt comfortable getting such an expensive watch without some kind of protection. The plan has accidental damage so I don't have to be uber-paranoid about wearing it, and I can enjoy it while out in public.

Great plan for the smart watch. Usually the battery life has shortened before the protection plan is over and i can get a new watch

Bought the fit-bit watch for my son as a X-Mas present. He is very happy with it so far as you uses it all time when he goes out and does some running or walking exercising. We bought the Accidental Replacement Warranty for the product in case something happened to the fit-bit. This gives my son a good piece of mind on the product. As of now he has not had to utilize this warranty.