Customer Ratings & Reviews

I was doing some yard work, and a rock hit my watch, causing it to crack. I went to Best Buy and they replaced it immediately. These watches aren't cheap. It was the best thing I could have done to protect my investment.

Had to use this protection when broke face on my smart watch. Lucky i had it, saved me having to buy a new one out of pocket. They covered it with a new watch, no cost to me.

Always there when I need them. They make it simple and easy to make claim and get you a new item ASAP.

The agents that instanl my tv have many experience

A must have insurance for items that you spend a good amount of money on.

Absolutely one of the best parts about purchasing a product from Best Buy, really the biggest benefit over online shopping, you can see and feel the products and when they break you have peace of mind and swap it out easy!!

Haven’t had to use this and hopefully won’t but should be worth it if needed

Fast response. Change the product at the moment with no excuses. Thanks.

I have had to use the protection plan multiple times. I have never had a problem getting a replacement on my merchandise. Having this gives me peace of mind and I suggest everyone buy this on all their purchases from Best Buy.

haven't had to use it yet but you never know when you might

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Geek squad to the rescue. Hopefully I will not need this protection but I always buy it for electronics just in case. Feel it is good for the money.

Such a great team. I love to see this. What a wonderful group of people

If something happens to the watch they will replace it. Depending on the model and if it's obsolete and if you stay within the warranty plan year

Best protection plan ever. Accidents happen, a lot in my family, and Geek Squad is a hassle-free process to protect our gear.

This was well worth the money for me! Shortly after the manufacturer warranty ran out, my Fitbit started freezing and not working. A quick trip to the store, they checked it and I walked out with a new one.

Get the protection plan!!!! I've had to call on my protection plan to replace screens and charging ports. Ok so you do have to surrender your device for a time, but you don't have to purchase another expensive piece of technology.

I love that the additional protection is offered..

They are smart but i hope they start to repair samsung products

excellent. it is worth having this protection plan. I had some issues with my watch, and I got a new watch just because of this plan.