Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5955 reviews
(5,955 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great Great Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife's Fitbit stopped charging after three months. She took it in and they handed her a new Fitbit. Also the new Fitbit has a 2 year geek squad on it also. From the day of the exchange. Would buy this again.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product came in very handy when my Fitbit and headphones stopped working. Wish the option could be offered for all products....like apple products, Fitbit and others.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Needed for my pixel watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always Get Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anything product that I buy from Best Buy, I always add the Geek Squad. Protection. I am glad I got it because at work I bump my watch a couple of times and I know if it damaged, I can take it back with no problem.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
They are very helpful!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the people at Geek Squad! I have had to either call about a product or go in store to visit a Geek Squad member and they are always knowledgeable, helpful and kind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch samsung is the best..................
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Kids Smartwatch and Nintendo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was a great help with our electronics problems
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
cannot remember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
protect your buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.thank you for always protecting my purchase . You need protection of your product.... always seems to happen within the policy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go with Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Always Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would always recommend buying the geek squad protection! It is worth every penny! Such an easy process to exchange your item if something doesn't work!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy , helpful, attentive . I am glad i have protection.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Figured the warranty was mandatory with a smartwatch. For a extra 40 bucks and 2 year coverage, it's a peace of mind on a watch that has a msrp over $300
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Their protection program is why I only buy at BBuy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Fitbit stopped working and just as simple as giving them my info and the front desk lady said go pick a new one ! I paid a small prorate cost (which is fair!) and boom! I have a new one that same day ! Love it
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best insurance for your gadgets!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Protection has been a great value for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Keeps peace at mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When buying a sports watch like the garmin smartwatch you are bound to be a bit rough on it. The two year protection plan gives you the reassurance that the watch will be taken care of if anything happens to it.
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Warrty for watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great too have if you have an active lifestyle, great too know that i can not have too worry about my watch being broken and not taken care of.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend