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Customer reviews

Rating 4.8 out of 5 stars with 5955 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 5,955 reviews
  • Rated 5 out of 5 stars

    Great Great Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife's Fitbit stopped charging after three months. She took it in and they handed her a new Fitbit. Also the new Fitbit has a 2 year geek squad on it also. From the day of the exchange. Would buy this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchase the warranty because a year after having my watch I had trouble with the power button. The warranty process was very easy and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came in very handy when my Fitbit and headphones stopped working. Wish the option could be offered for all products....like apple products, Fitbit and others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed for my pixel watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed for my pixel watch I purchased last time I'll use it in case if breaks or cracked screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything product that I buy from Best Buy, I always add the Geek Squad. Protection. I am glad I got it because at work I bump my watch a couple of times and I know if it damaged, I can take it back with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection, got this replace when the strap had a crack, and it was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very helpful!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the people at Geek Squad! I have had to either call about a product or go in store to visit a Geek Squad member and they are always knowledgeable, helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch samsung is the best..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids Smartwatch and Nintendo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was a great help with our electronics problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you for always protecting my purchase . You need protection of your product.... always seems to happen within the policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy the protection plan because it's the smart thing to do. I have had a few major purchases quit working within a few months and these plans have saved me a lot of repair and replacement costs. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend buying the geek squad protection! It is worth every penny! Such an easy process to exchange your item if something doesn't work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy , helpful, attentive . I am glad i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured the warranty was mandatory with a smartwatch. For a extra 40 bucks and 2 year coverage, it's a peace of mind on a watch that has a msrp over $300

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their protection program is why I only buy at BBuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit stopped working and just as simple as giving them my info and the front desk lady said go pick a new one ! I paid a small prorate cost (which is fair!) and boom! I have a new one that same day ! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best insurance for your gadgets!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection has been a great value for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Geek Squad protection on several items and any time I have had an issue with one of those devices Geek Squad has taken care of my issues without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps peace at mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying a sports watch like the garmin smartwatch you are bound to be a bit rough on it. The two year protection plan gives you the reassurance that the watch will be taken care of if anything happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrty for watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great too have if you have an active lifestyle, great too know that i can not have too worry about my watch being broken and not taken care of.

    I would recommend this to a friend