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Customer reviews

Rating 4.8 out of 5 stars with 5955 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 5,955 reviews
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate paying for extended warranties but the sales rep did remind it that it really isn’t en extended warrantee but a product replacement plan of their is an issue during this time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to buy and easy to walk in and get repairs when needed. Looking forward to have l having this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative, fast, polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there with great advice and information. I have never been disappointed with them in the store or in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance: The item you never want to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used but called and seems to be asy to get things fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very honest and helpful people,they will not leave you hanging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always there in a pinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services, a must purchase for the accident prone. Always there in a pinch and always saves me from myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance coverage for your bestbuy devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for any electronics devices,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with the band on the fitbit. No questions asked, best buy replaced the entire device. I always get protection and always use best buy. No hassles and the people there know their stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it replaced with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom's gear fit features stopped working. It would say tap to load but nothing would load. Went to best buy and they were out of stock. So I paid to get one shipped to the store full price. Once it got to the store and went to pick it up the rep. Gave me a refund. I gave him the old gear fit with charger and he gave me the brand new one in the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch i highly recommend this watch yk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my Galaxy watch. The store representative was nice. She explained how the watch works and all of its functions and capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have these guys on my side!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these wonderful people a few times on one of my desktop computers at home! They are competent and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product replacement worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product replacement for my fitbit and I was glad I did! My fitbit had a hard time with charging and lost battery very quickly, so Best Buy replaced it right away. It was worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchase this warranty i forget about everything, they provide me always with the best support and always fix my equipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the protection plan is a must do for any electronic device. The service received is top notch and very quick turn around when the device must be sent for repair. Well worth the money.

    I would recommend this to a friend