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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5956 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,956 reviews
  • Rated 5 out of 5 stars

    Geek Squad FTW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing Geek Squad Protection allowed me to get a full refund when my watch didn't work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always willing to help. Good professionals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No hassle protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns with no shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must purchase! I use my FitBit every single day, a lot of wear and tear. A little piece of the rubber part started to left. I walked right into a BB and walked out with a brand new FitBit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem exchanging or returning item. You don't have to jump through hoops just go into customer service, they don't charge you if you don't have the original box either. Great customer serviceA+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not one to normally one to buy the extended warranty but I thought it would be good in this case. Hopefully will not need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is a good resource but they should be available to answer any and all questions that you need if you have a best buy card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the geeksquad protection on all purc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geeksquad protection on all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the geeksquad protection on all purc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geeksquad protection on all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We always get the geeksquad protection on all purc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the geeksquad protection on all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased this. Messed up the internal vibrator on my watch for notifications and I got it fixed for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service plan is great. It provides you with a peace of mind protecting your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great knowing I have that layer of protection with my watch. Geek Squad and Best Buy stays on top for caring for it's customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope it will be everything it is advertised if i ever need to use ut.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the warranty because you never know what could happen. I have used my warranty several times and I have never been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with my carpet shampooer. Vacuums and shampooers always seem to have something go wrong with them so I like the peace of mind

    I would recommend this to a friend