Customer Ratings & Reviews

Super helpful and great program. Exchanged a watch with no hassle!

I always purchase the added protection on electronics. It provides an added level of protection and peace of mind.

I haven't used yet but I am glad to have it with this purchase since it's a watch and they hit many surfaces & could get broken anytime.

2 year accidental replacement, I've used it a few times and I love it, specially because they replace your item for a brand new one or other item for the same price.

I appreciate the convenience that purchasing so wide of a variety of needed items at Best Buy provides to my community.

This is very good service to have with all your major purchases this covers anything and everything if you drop it and step on it they replaceit.

I love my Fitbit - however anyone considering buying one should get the extended warranty - my band broke and without the warranty I would have to get a new one or use duct tape.

Great service all the time Thanks, always willing to help out customers.

We love the warranty program its so worth it. Best buy is the best!!

Best Buy has the best warranty out there. I highly recommend it for anything you buy.

I'm in love with this watch, it's worth every penny. Especially the waterproof.

They always take care of my stuff and they will even replace it for a new product if necessary. I'd buy the whole geek squad if I could!

Geek squad is worth it. Exchanged my watch before the deadline and paid the difference for a new one

I had a fitness tracker that he band had broken, the ban is not replaceable so BestBuy gave me a new one, no hassle, do wait just got it done and I was on the road again.

I did not get to use this because I returned my watch but I am sure if I kept my watch it would have been a great protection plan

When I returned my First Alta because the battery did not function correctly, the customer service rep was very helpful when I wanted to replace it. The procedure was very efficient.

I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

I always recommend that by The geek squad protection plan just in case of any unfortunate mishaps they take care of all your needs

Helpful when my friend found out that Fitbit bought Pebble. They gave us an e-mail about trading the watch in for a fitbit of his choice. Although he decided he liked the watch more.

My daughter loves this watch and has had no problems with it but fully believe in the Best Buy geek squad service. well worth the money