Customer Ratings & Reviews

Really enjoyed this and would recommend for anyone to get

I love the way it looks and everything it does but the battery is horrible.

Very bad service, if you can get service. I bought a 2 year protection plan on a new Smart Watch and wad asked to drive 1.5 hours away to have a Geek Squad member look at it first. I did not have a protection plan on my previous watch and was able to get a replacement immediately. I really regret getting the Geek Squad protection. Do not get this service unless you live beside a Best Buy and have time to spare.

I love how if it gets damaged I can replace it for free.

Used it a couple of times to get exchanges, it helps.

I can return product to Best Buy store with no hassle.

I hope I never need it! Product works well for new

I always get good use out of our warranty from Best Buy

This is nice to have. I have already used it once before.

I like knowing that Best Buy will replace if damaged.

Have not had to use yet but glad to have the coverage.

A must have especially when purchasing any electronics

Purchased for a Garmin Vivosmart, was informed it would only warranty the product once if there is a problem. I feel that if there are multiple problems, that it should be replaced as needed. Still bought because I hear this piece has some problems (which it does already)

I gave my teenage daughter a fitbit and because she can be tough on electronics I got this product repair/replacement plan. I'm giving it three stars , but if I have to use it I'll update my review. Hope I don't need to use it at all.

Nice to have in case something happens to the piece.

I really won't know how good this until of if I have to use it. I had this on a tablet and was not happy with it. The usb power input went bad and they were not going to cover fixing it, They did issue a refund, but said normal use is not covered?????

They'll replace your things, but it might go up $20 for the warranty each year. Then you have to buy the $80 warranty when the next watch breaks.

If it needs replacing, can return without issue...

a little short but it's easy to get plug in. I love it

So I've been working hard to achieve my weightloss goal. I figured I need a scale and trusted the fitbit brand. So every morning I take a shower first thing but right before that I with myself. One morning it said I was 187 which would be great if it were true so I stepped off and back on and it then said 209. The next morning when I stepped on the scale it said I was 218 which is not accurate either so again I stepped off and back on. This time it said 222. This is very frustrating when you're trying your best to reach certain goals. So I'll be taking it back pronto.