Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 5992 reviews
(5,992 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the watch and no longer needed the protection plan
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just feel like I got this but I don't think I might even use it.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thank you for sharing this with us. We totally hear you on this and hope that you don't have to use it in the event of an issue. However, if you do, we'll be happy to be there for you.
Rated 1 out of 5 stars
Complete waste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasteful and expensive... They were very unhelpful with a refund.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Not needed since we returned item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed since we returned item. Purchased elsewhere
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Used to be the best warranty ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is no longer available, It is for 2 yrs. Fitbit is only 1 yr.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Haven't needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe needed for more expensive products, but didn't need it for this.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Needs More coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Should have something for thefts with a small fee.
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We do offer loss and theft protections on certain phones for an additional cost. Please swing by your local Best Buy store to see if your phone qualifies to have that protection added on.
Rated 1 out of 5 stars
Ca I return as I did not use product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product I purchased this for was not to my liking, can I return?
This review is from 2-Year Accidental Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
2 years accidental replace
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest mistake ever not good at all.store .....
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Not cost effective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's insurance of course. Designed to make the company money
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 1 out of 5 stars
Can't use due to item lost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective product causing loss. No help
This review is from 2-Year Accidental Geek Squad Product Replacement
No, I would not recommend this to a friendRated 5 out of 5 stars
One that honors their policy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My pixel watch band broke, causing my watch to fall off my wrist and breaking the screen, took it into Best Buy no questions asked they replaced the watch and it was quick and simple.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best watch protection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it but for those just in case moments
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful support when you need it. Very professional
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, I recommend it 100%. Very good, I recommend it 100%.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the protection for my computer if anything were to happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection life saver for everyday life. Choose me for the 400
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Never used it because it wasn't needed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always spend the extra money and purchase the geek squad 2-Year Accidental Geek Squad Protection on big ticket items just for the peace of mind. I have had to use a few times in the past and it has simply paid for it's self. I do not feel like there is any other protection plan like it out there due to the simplicity of the protection plan. It brakes, they replace it. It's as easy as that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Plan to have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love the protection plan, I've only had 1 minor problem in the 5 years of service.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it so far but I get it just incase my games have issues.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend