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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 5983 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 5,983 reviews
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain. Has its pros and cons but I always prefer to add the protection. Better safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have chosen to purchase the extra protection plan on several purchases, and it has definitely paid for itself. They have made it easy to keep your records stored thru their system, so you avoid the hassle of losing receipts. I will use this again on my next large purchase for sure!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST protection plan at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buy protection plan is such a reassurance the customers purchases are is coverwd

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help me with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was super nice and helpful. Thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can help with all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great option if you ever have an accident.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my geek squad protection!!! Its the best investment of technology that you can make!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will not buy without this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been so helpful when needed. I intentionally purchase my electronic items from Best Buy specifically for the Geek Squad Protection Insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the geek squad protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked for problems I’ve had with my electronics with geek Squad protection.. they replace it with a new one or give you store credit for your purchase price if they can’t. It is wonderful and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having reassurance and protection in my investments. Best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting a beautiful watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to protect your investment. Would do the same again.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Always worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad Protection. Especially worth it for this watch I bought my husband.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but its nice to have. Never know when kids or clumsy people get near your stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's protection plans are the best. Cheaper than cell service plans and easier to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good ###################################################################

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I would buy another one and would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use the Geek Squad protection on all my major purchases. Definitely worth the investment. Had a TV go out right before expiration of my coverage. Best Buy did a great job at getting me credit towards a new TV also gave me the option to have it replaced with a like model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad managed my watch problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has trouble the first few days with the watch. They responded very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It came through in a pinch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cover my new Samsung S3 classic. After about 6 months, the device bricked after an OTR OS update. This coverage refunded my full original purchase price, and a new one was rush ordered with the credit. Two days later, I was good to go. No out of pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always always buy warranty on electrics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of my gear fit just in case and guess what almost 2 years to the day minus 2 weeks the band on my watch broke OH Well no worries got to take it in for repair or upgrade because they may not have this model available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny, when my wife's watch stopped working after almost 2 years we got full refund for the original purchase price, she bought a new one, what more would you want?

    I would recommend this to a friend